Returns and Refunds Policy

 Thank you for shopping at DeRoc Shop.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

 The product was purchased in the last 30 days

The product isn't used or damaged

 You have the receipt or proof of purchase   

    • You obtained a Return Merchandise Number (RMA) from us
    •    

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMA), contact us at : 

Send the product with the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

16 Millrace Avenue
Saggart,
Dublin 24
Ireland

 

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from DeRoc Shop.

 

Damaged items

If you received a damaged product, please notify us immediately for assistance.


Sale items 

Unfortunately, only Kimono's/Uniforms/ Gi's on sale are refundable. Boxing gear, equipment or other accessories on sale items cannot be refunded. Only regular price items can be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us at   

    • By email: info@derocshop.com